8×8, Inc. (NASDAQ: EGHT), provider of innovative cloud communications and computing solutions, today announced that its Virtual Office hosted PBX VoIP phone service now supports Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health (HITECH) compliant solutions. HIPAA and HITECH requirements are detailed in the Department of Health and Human Services regulations, including the Omnibus Final Rule published earlier this year.
According to the HIPAA/HITECH regulations, all healthcare providers, health plans, and health care clearinghouses (covered entities) and other businesses acting on their behalf (business associates) that create, receive, maintain, or transmit protected health information (PHI) are required to follow procedures that protect the security and privacy of confidential patient data such as medical and billing records. Even subcontractors of business associates, such as third-party service providers, must follow these procedures. 8×8′s HIPAA/HITECH solution’s compliance with updated HIPAA/HITECH regulations assures its customers in the health and medical fields that their communications services will help them meet HIPAA/HITECH privacy and security requirements for electronically transmitted health information.
8×8′s cloud communications services also comply with Federal Information Security Management Act (FISMA) regulations, required by most Federal Government Agencies, and Payment Card Industry Data Security Standard (PCI-DSS) requirements that assure secure handling and storage of consumer payment card data. In addition to compliance with these standards 8×8 has, for many years, met Consumer Proprietary Network Information (CPNI) requirements that protect consumer telephony information.
“Security is one of the chief concerns IT professionals have when considering migrating to cloud-based services,” explained Mike McAlpen, Senior Director of Security and Compliance at 8×8. “I’m pleased to report that 8×8 is one of the very few, if not the only, VoIP providers whose business phone service solutions are compliant with some of the strictest industry standards. Compliance with these standards is not an easy task, but 8×8 is committed to making sure security remains a #1 priority.”
For MDS Medical, the #1 ranked Greenway PrimeSUITE electronic health record software partner for ambulatory physician groups nationwide, and an 8×8 Virtual Office customer, security is a major concern.
“It is important to our business that 8×8 places security of customer data and adherence to national security standards as one of the most important attributes of its service,” said William Schroeder, MDS Medical President and CEO. “8×8 is clearly committed to providing verifiable data to back up its commitment to assuring the highest levels of security. We are very pleased to have selected such a trustworthy partner.”
8×8′s industry-leading communications solutions are delivered from two mirrored, top-tier, secure, fully redundant, and geographically diverse state-of-the-art SSAE 16- audited data centers on the east and west coasts of the United States.
About 8×8, Inc.
8×8, Inc. (NASDAQ: EGHT) empowers business conversations for more than 30,000 small and medium-sized businesses with cloud communications services that include hosted PBX telephony, unified communications, call center software and video conferencing solutions. The company has been delivering business communications services since 2004 and has garnered a reputation for technical excellence and outstanding reliability. In 2012, 8×8 was named a market “leader” in Gartner’s Magic Quadrant for Unified Communications as a Service (UCaaS) in North America and was recognized as the No. 1 Provider of Hosted IP Telephony by Frost & Sullivan and Synergy Research Group. For additional information, visit www.8×8.com, or connect with 8×8 on Google+, Facebook, LinkedIn and Twitter.
About Ben Jen Online, LLC
Ben Jen Online is a Technology Consulting firm based out of New Jersey and Boston, MA. We provide a broad range of services and solutions ranging from virtual IT support services for businesses, outsourced IT solutions for software producers, SEO and online marketing services, web development services, software marketing services, systems integration consulting services, infrastructure design consulting services, and e-Learning solutions. Please contact our Sales Team at email@example.com for information regarding 8×8 Virtual Office solutions.